Delete your Senflix account

In the app

1. Open Senflix and sign in.
2. Go to Profile, then tap ⚙️ (Settings).
3. Tap “Account Actions”.
4. Tap “Delete account”, then confirm.

On this page

Enter your account’s phone number. We send you a code by WhatsApp or SMS to confirm the request.

Timeline

• Your account is deactivated right away: you can no longer sign in.
• It is permanently deleted after 30 days.
• To keep your account, email support before the 30 days are over.

What is deleted

After 30 days, we permanently delete:

• your profile and photo;
• your likes, follows and bookmarks;
• your watch history;
• your reviews;
• your notifications and signed-in devices;
• the files you uploaded.

What is kept

• Purchases, payments and payouts: kept for 10 years, anonymised, for our accounting obligations.
• Reports you made about other users: kept anonymised for moderation.

If you are a creator

• Playlists already bought stay available, only to the people who bought them.
• Your unpaid earnings must be paid out before the deletion is complete.