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Terms and Conditions

Effective date: March 30, 2026. Last updated: November 7, 2026. These terms cover access to the Senflix platform, creator uploads, moderation, digital purchases, and support.

On this page

Using SenflixDigital access and paymentsCreator and platform responsibilitiesSupport, disputes, and updatesContact
01

Using Senflix

  • You must use the service lawfully and only with authority over the account and payment method you use.
  • Creators are responsible for the content they upload, the rights they hold, and the accuracy of playlist pricing and descriptions.
  • You must not upload, share, or distribute content that infringes third-party copyrights or intellectual property rights. See our Copyright Policy for full details.
  • We may suspend or remove accounts, playlists, videos, comments, or transactions that violate platform rules, law, or safety requirements.
02

Digital access and payments

  • Paid access unlocks the specific content or entitlement described at checkout, subject to platform availability and technical limits.
  • Purchases of digital content are final and are not refunded.
  • If you were charged twice for the same purchase, or never received the access you paid for, contact support and we will fix it.
  • Payment providers may apply their own terms and verification checks.
  • We may cancel, limit, or reverse access when fraud, abuse, charge disputes, or policy violations are confirmed.
03

Creator and platform responsibilities

  • Senflix operates the platform, moderation systems, discovery surfaces, and support channels, but creator content remains creator-controlled unless removal is required.
  • Creators retain ownership of their original content. By uploading, creators grant Senflix a non-exclusive license to host, display, and promote content as described in our Copyright Policy.
  • The Senflix name, logo, design, and underlying technology are protected intellectual property. Unauthorized copying, modification, or reverse-engineering is prohibited.
  • We may review content, metadata, pricing, and user reports to protect users, meet store requirements, and enforce moderation decisions.
  • Content may be removed following a valid copyright takedown request. Affected creators may file a counter-notification as detailed in our Copyright Policy.
  • Platform features, payout eligibility, and monetization tools may change over time as the product evolves.
04

Support, disputes, and updates

  • Questions about billing, access, moderation, or account issues should be sent to the support contact listed below.
  • We may update these terms as the service changes. Continued use after updates means you accept the revised terms.
  • If part of these terms is unenforceable, the remaining sections continue to apply.

Read the copyright policy

Contact

For terms, account, billing, or moderation questions, contact dev.support@senflix.app.

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